Privacy Policy

Effective Date: 2026-07-04

Introduction

This Privacy Policy explains how presta.site (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website.

We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

Information You Provide

Contact Forms
When you submit a contact form on our website, we collect:

  • Your name
  • Email address
  • Subject and message content

This information is used solely to respond to your inquiry. Contact form submissions may be stored in our database and/or sent via email to our support team.

Newsletter Subscriptions
If you subscribe to our newsletter, we collect:

  • Your email address (required)
  • Subscription date and time
  • Your IP address (for anti-spam purposes)

This information is stored in our database and is used only to send you updates about our PrestaShop modules, WordPress plugins, Shopify apps, new releases, and related content. Your IP address is collected solely to prevent spam and abuse of our subscription system. You can unsubscribe at any time using the link in every email.

Customer Account and Orders
If you create an account or purchase products directly on this website, we collect information necessary to process your order and provide customer support, such as:

  • Name, email address, and account credentials
  • Billing and shipping details
  • Order history and support correspondence

Payment card details are processed by our payment providers and are not stored on our servers.

Information Collected Automatically

Server Logs
Like most websites, our web server automatically logs basic technical information including:

  • Your IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

This information is used for website administration, security, and troubleshooting purposes only.

Cookies
Our website uses cookies for functionality and analytics purposes. We use cookies to:

  • Track website usage and visitor behavior (Google Analytics)
  • Remember your preferences
  • Enable core website and checkout functionality
  • Improve website performance

You can control cookies through your browser settings. For more details, see our Cookie Policy. Disabling cookies may affect website functionality.

How We Use Your Information

We use collected information for the following purposes:

  • Responding to inquiries – Contact form submissions are used only to answer your questions
  • Newsletter communications – Email addresses are used to send product updates and content (with your consent)
  • Order fulfillment – Customer and order information is used to process purchases made directly on this website
  • Website improvement – Usage data helps us improve our website and user experience
  • Security and fraud prevention – Technical logs help protect against abuse
  • Legal compliance – We may use information as required by applicable law

We do not:

  • Sell or rent your personal information to third parties
  • Use your information for purposes other than stated above
  • Share your information with third parties except as described in this policy

Third-Party Services

We use the following third-party services that may collect or process data:

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about website usage, which is transmitted to and stored by Google. Google’s use of this data is governed by the Google Privacy Policy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

External Marketplaces

Our extensions, modules, plugins, and apps are also sold through third-party marketplaces such as the PrestaShop Addons Marketplace, Shopify App Store, and WooCommerce.com. When you purchase through those platforms, you are subject to the privacy policy of the marketplace where you bought the product. We do not process or store payment information from those purchases on this website.

Payment Providers

When you purchase directly on this website, payment processing is handled by third-party payment providers. Those providers process payment information according to their own privacy policies. We receive only the information needed to confirm and fulfill your order.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Contact form submissions: Retained as long as necessary to respond to your inquiry and for record-keeping purposes
  • Newsletter subscriptions: Retained until you unsubscribe
  • Customer accounts and orders: Retained as long as needed to provide services, comply with legal obligations, and resolve disputes
  • Server logs: Retained for up to 90 days for security purposes
  • Analytics data: Anonymized and retained according to Google Analytics settings

You may request deletion of your personal information at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access – Request a copy of the personal information we hold about you
  • Correction – Request correction of inaccurate or incomplete information
  • Deletion – Request deletion of your personal information
  • Objection – Object to processing of your personal information
  • Portability – Request transfer of your information to another service
  • Withdraw consent – Unsubscribe from newsletters or withdraw other consents

To exercise these rights, please contact us using the method below. If you have a customer account, you can also access and manage some of your personal data in the corresponding section of your account page.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server configurations
  • Regular security updates and monitoring
  • Encrypted data transmission (SSL/HTTPS)
  • Limited access to personal data

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new “Effective Date.”

For material changes, we may provide additional notice (such as a website banner or email notification to newsletter subscribers).

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Contact Page: presta.site/contact

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.