{"id":292,"date":"2023-05-22T12:55:46","date_gmt":"2023-05-22T09:55:46","guid":{"rendered":"http:\/\/presta.site\/blog\/?p=292"},"modified":"2026-06-30T09:25:09","modified_gmt":"2026-06-30T06:25:09","slug":"how-to-turn-on-error-reporting-in-prestashop","status":"publish","type":"post","link":"https:\/\/presta.site\/blog\/en\/how-to-turn-on-error-reporting-in-prestashop\/","title":{"rendered":"How to turn on error reporting in PrestaShop"},"content":{"rendered":"

Sometimes you might want to see detailed error reports in your PrestaShop store.
\nYou just need this information when you see a blank error page or short text: “Error 500”.
\nHere are short instructions to see PrestaShop debug information.<\/p>\n

<\/p>\n

PrestaShop 1.7 – 8+<\/h4>\n
\n
\n
\n

In PrestaShop 1.7 and subsequent versions, activating Debug Mode from your back office is quite straightforward, with no manual code editing required:<\/p>\n

Start by logging into your PrestaShop back office.<\/p>\n

    \n
  1. Proceed to the “Advanced Parameters >> Performance<\/strong>” page.<\/li>\n
  2. In the Performance settings, locate the “Debug Mode” section.<\/li>\n
  3. Toggle the “Debug Mode” option to “Yes” to turn it on.<\/li>\n
  4. Press the “Save” button to enforce the modifications.<\/li>\n<\/ol>\n

    \"\"<\/a><\/p>\n

    If the error prevents accessing the back office, or in any other case you can use the alternative way<\/strong>:<\/p>\n<\/div>\n<\/div>\n<\/div>\n

    PrestaShop 1.5.3 – 1.6.1, alternative method for PS 1.7 – 8+<\/h4>\n

    Edit this file:
    \n\/config\/defines.inc.php<\/strong>
    \n(you can do it via FTP)
    \nFind the following line of code:
    \n    define<\/span><\/a>(<\/span>'_PS_MODE_DEV_'<\/span>,<\/span> false<\/span>)<\/span>;<\/span><\/span><\/code>
    \nChange it to:
    \n    define<\/span><\/a>(<\/span>'_PS_MODE_DEV_'<\/span>,<\/span> true<\/span>)<\/span>;<\/span><\/span><\/code><\/p>\n

    PrestaShop 1.4 – 1.5.3<\/h4>\n

    Edit this file:
    \n\/config\/config.inc.php<\/strong>
    \nFind the following line of code:
    \n@<\/span>    ini_set<\/span><\/a>(<\/span>'display_errors'<\/span>,<\/span> 'off'<\/span>)<\/span>;<\/span><\/span><\/code>
    \nChange it to:
    \n@<\/span>    ini_set<\/span><\/a>(<\/span>'display_errors'<\/span>,<\/span> 'on'<\/span>)<\/span>;<\/span><\/span><\/code><\/p>\n

    That’s all!<\/p>\n

    Don’t forget to turn off error reporting when you finish. Otherwise your customers will see some unexpected debug information.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

    Sometimes you might want to see detailed error reports in your PrestaShop store. You just need this information when you see a blank error page or short text: “Error 500”. Here are short instructions to see PrestaShop debug information.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-292","post","type-post","status-publish","format-standard","hentry","category-development"],"_links":{"self":[{"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/posts\/292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/comments?post=292"}],"version-history":[{"count":15,"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/posts\/292\/revisions"}],"predecessor-version":[{"id":651,"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/posts\/292\/revisions\/651"}],"wp:attachment":[{"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/media?parent=292"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/categories?post=292"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/presta.site\/blog\/wp-json\/wp\/v2\/tags?post=292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}